For Tenants
How can I add my direct debit payment method to the booking?
How can I add a payment method to my account?
How can I change my rent payment method?
How can I set up Hydro-Quebec if I don't have a SIN?
I've signed my lease. How do I get my keys?
Who do I contact to arrange my move-in?
I've lost my set of keys. Who do I contact for replacements?
What constitutes an acceptable Proof of Income?
What documents are required to apply for a rental unit?
How can I add my credit card to pay for my booking?
What if I want to change the locks?
What if I want another key?
I'd like to get extra copies of my keys. What do I do?
Does Guiker charge for lease transfers?
Why is there a 3% fee when using credit card?
What rent payment methods does Guiker accept?
Which payment systems does Guiker use to charge rent?
What happens if my lease starts mid-month?
When does Guiker charge rent?